Privacybeleid
Last updated: 09-03-2025
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Collected Data
When placing an order or using our website, we collect the following data:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment details (via a secure payment provider)
- IP address and browser information
- Website usage data (via cookies and analytics tools)
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Purposes of Data Processing
We process your data for the following purposes:
- Processing and shipping orders
- Providing customer service and support
- Sending updates about orders
- Marketing and promotional communications (only with your consent)
- Improving our website and user experience
- Complying with legal obligations
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Sharing Data with Third Parties
We only share your data with third parties when necessary to carry out our services. This includes:
- Payment services (such as iDEAL and credit card providers)
- Shipping partners for order delivery
- Marketing tools for email campaigns and ads
- Analytics tools such as Google Analytics
- Government agencies when legally required
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Data Retention Period
We retain your data only as long as necessary:
- Order data: 7 years (fiscal retention obligation)
- Account data: as long as you have an account with us
- Marketing data: until you unsubscribe from communications
- Cookies and tracking data: according to your browser settings
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Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Object to processing for marketing purposes
- Withdraw your consent for newsletters
- File a complaint with the Dutch Data Protection Authority
Contact us at support@virae.com to exercise these rights.
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Cookies and Tracking
We use cookies for:
- Essential website functions (e.g., saving the shopping cart)
- Statistics and analysis (e.g., Google Analytics)
- Marketing purposes (e.g., retargeting via ads)
You can manage cookies via your browser settings.
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Data Security
We take appropriate security measures to protect your data, including:
- Encrypted payment transactions
- Secure servers and firewalls
- Access restrictions to sensitive data
If you have any questions about this privacy policy, please contact us at support@virae.com.