Terms of Service

Last updated: 09-03-2025

  1. Company Information
    Virae
    Email: support@virae.com
    [Additional company details will follow later]

  2. Applicability
    These terms and conditions apply to all orders and agreements made through Virae's website.

  3. Products and Prices
    All prices on the website include VAT.
    Virae reserves the right to change prices and product information at any time.

  4. Orders and Payments
    Customers can pay via PayPal and credit card.
    Orders will only be shipped once full payment has been received.

  5. Shipping and Delivery
    The estimated delivery time is 7-12 working days, but may vary during busy periods.
    We do not ship to certain countries outside the United Kingdom 
    Virae is not responsible for delays caused by the carrier.
    All orders will be shipped directly from our warehouse in Asia to the customer.

  6. Return Policy
    Please refer to our return policy for detailed information about returning products.

  7. Warranty and Liability
    We offer a one-time warranty on products that become defective.
    TheFilter is not liable for damage caused by improper use of the product.

  8. Privacy Policy
    [Privacy policy will follow later]

  9. Disputes and Applicable Law
    Dutch law applies to all agreements and disputes.
    Disputes will be submitted to the competent court in Amsterdam.

If you have any questions about these terms and conditions, please contact us at support@virae.com.